Discussions

Hello everyone,

I'm working with the Encompass Partner Connect API and encountering a problem related to updating custom fields in transactions. When I call the API to update multiple custom fields simultaneously, sometimes the transaction fails or only some fields are updated.

I've tried:

Sending individual requests for each custom field → time-consuming and prone to timeouts.

Combining multiple fields in one request → often results in rollback or conflict errors.

I want to ask:

Is there a way to combine updates for multiple custom fields while still ensuring the Granny Game transaction succeeds?

Do you have any best practices for handling batch updates or retry logic in the Partner Connect API?

Are there any limitations on the number of fields that can be updated in a transaction that I should be aware of?

I would greatly appreciate any experience sharing or sample code if available. Thank you everyone in advance!